Cookie policy

Information about our use of cookies.

Our website uses cookies to distinguish you from users of our website. Cookies are small files which are stored on your browser or the hard drive of your computer, and contain information that is transferred to your computer’s hard drive. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Types of Cookie

When you first visit our website you are presented with a cookie ‘banner’ which provides information about the types of cookies used, and further information about what these technologies do. Cookies are divided into essential and non-essential cookies as follows:

  • Essential Cookies (Strictly Necessary). These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical (Performance) Cookies. These are cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality Cookies. These are cookies that are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting Cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Consent for Cookies

For all non-essential cookies, your express consent is required before these are placed on your device. You will have the opportunity to consent to the use of cookies that are not essential to the website’s operation and functioning.

The cookie ‘banner’ will provide options to accept all cookies, to deny cookies or to make a selection. Information about the cookie, its domain, its type, a description of the cookie and the duration are all provided to enable you to be make informed consent.

 You can block cookies by using our preference centre:

Cookie settings

Alternatively you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Say hello

London
+44 (0)20 7349 4000

Bristol
+44 (0)117 244 0800

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